Information Collection and Use
Your privacy is Protected. When you make a purchase from Caliente Labs, you provide us with personal information such as your name, address, credit card information, email address, and an order. We keep a record of this information which is covered by our privacy policy and is held in the strictest of confidence. All information submitted via our website is secure and private. From the time you visit our site until the package arrives at your door, and even afterwards, your entire transaction will be completed discretely and privately. When you place an order with us, we ask you to provide us with different types of information. These are used to verify credit card ownership and to process your order. We never sell or share your information to any third parties.
Your Name and Billing Address
This information is collected in order to verify that the person placing the order is the person who owns the credit card. This process is performed by an address verification system which uses the numeric value of your street address and your zip code. These two numbers are entered into the system and verified against the address where your credit card bill is sent. We do not send out marketing materials via postal mail, and you will never receive anything at this address unless it is also your shipping address where you would like to send your order.
Security
We use Secure Sockets Layer (SSL) software to protect the security of online transactions. SSL is the industry standard for providing the most reliable protection of consumer information. All of your personal information is encrypted by SSL as it travels over the Internet, including your credit card number, name and address.
Your Shipping Address
Your order will arrive at this address. It can be the same as your billing address.
Your Email Address
Your email address is used to send order-related emails such as order updates and confirmations, online shipping confirmations, and customer service inquiries.
Your Credit Card Information
We require your credit card number, expiration date, and security code in order to process your transaction. Your card is charged only after the order is shipped. We do not store any of your credit card information in our systems other than the last four digits of your credit card number and the expiration date. We do not keep your credit card numbers or security codes.
Discreet Billing
Your credit card bill will have no mention or record of either Caliente Labs or the products purchased. The charge on your credit card will simply say “JER International LLC”.
Discreet Shipping
We ship discreetly in plain packaging or standard UPS/FedEx supplied packaging with the return address appearing as “Shipping Department.” The packaging never describes the contents. Your privacy is our utmost concern.
Cookies
When you browse our website, we do use cookies to maintain your shopping cart and collect information about the path you are taking through our site. These cookies are used exclusively for the purpose of improving the site experience and better displaying products. No personal information is recorded by these cookies. We do not use cookies for any marketing or analysis activities.
18 years and older
This website is intended solely for viewing by an adult audience. By continuing to view any material contained within this website, you are stating and acknowledging that: You are an adult over the age of 18. You will not allow anyone under the legal age of 18 to have any access to materials contained within. You are voluntarily continuing to view this site and will be exposed to material of an adult nature. If you are not comfortable with this, please close this page.